Privacy Policy

AgentXXI ("AgentXXI", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how AgentXXI collects, uses and protects information when you visit our website, use our mobile application, create an account, use our services, subscribe to a paid plan, or otherwise interact with AgentXXI.

By using AgentXXI, you acknowledge that you have read and understood this Privacy Policy.

1. About AgentXXI

AgentXXI is a real estate marketing technology platform designed to help real estate agents, agencies and property professionals create professional marketing materials quickly and efficiently.

AgentXXI may provide tools for creating:

• Property-for-sale marketing content
• Property-for-lease marketing content
• Social media post designs
• Property posters
• Flyers
• Brochures
• AI-generated captions
• AI-assisted marketing content
• Other property marketing materials

Users enter property information into the platform, select a suitable template and generate marketing content. The resulting materials can be downloaded by the user as supported image or PDF files.

AgentXXI does not directly publish content to social media accounts.

2. Information We Collect

AgentXXI is designed to minimise the amount of personal information it collects.

2.1 Name and Email Address

Depending on how you use AgentXXI, we may collect:

• Your name
• Your email address

We may use this information to:

• Create and maintain your AgentXXI account, where applicable
• Communicate with you about AgentXXI
• Send product updates
• Send important service announcements
• Send newsletters
• Send information about new features
• Provide customer support
• Communicate about subscriptions and payments
• Send other communications where permitted by applicable law

You may unsubscribe from promotional newsletters and marketing communications at any time using the unsubscribe option provided in the communication.

2.2 Property Information

AgentXXI allows users to enter property information in order to generate marketing materials. This information may include:

• Property address
• Property price
• Property type
• Number of bedrooms
• Number of bathrooms
• Property features
• Property description
• Sale or lease information
• Inspection information
• Agent information
• Agency information
• Property photographs
• Other information entered by the user

AgentXXI does not retain this property information as a permanent user data record. Property information is processed as necessary to provide the requested functionality, such as generating a caption, design, poster, flyer or brochure.

Once processing is completed, the property information and generated marketing materials are not intended to be retained by AgentXXI as part of the user's account or profile. Temporary technical storage, caching, processing, backups or logs may occur where reasonably necessary to operate, secure and maintain the Service.

2.3 Property Photographs and Images

Users may upload property photographs or other images when creating marketing materials. These images may be processed by AgentXXI and its technology service providers where necessary to provide the requested functionality.

AgentXXI does not intend to permanently retain property photographs as part of a user's account. Users are responsible for ensuring that they have the necessary rights and permissions to use any photographs, logos or other materials they submit.

2.4 Generated Marketing Materials

AgentXXI may generate:

• Social media graphics
• Property posters
• Flyers
• Brochures
• Captions
• Marketing text
• Other marketing materials

These materials are generated for the user's requested purpose. AgentXXI does not intend to permanently retain generated property marketing materials as part of the user's account. Users should download and retain their own copies of any materials they wish to keep.

2.5 Payment Information

If you purchase a paid subscription, payment information may be processed by a third-party payment provider. Depending on the payment provider, we may receive limited information such as:

• Name
• Email address
• Subscription plan
• Payment status
• Transaction ID
• Billing country
• Subscription dates

AgentXXI generally does not store complete credit or debit card numbers when payments are handled by a third-party payment provider. The relevant payment provider may process your payment information according to its own privacy policy and terms.

2.6 Technical Information

When you access AgentXXI, certain technical information may be automatically collected by our systems or service providers. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Application version
• Approximate location derived from technical information
• Login and session information
• Error information
• Security information
• Technical logs

This information may be used to operate, secure, troubleshoot and improve AgentXXI.

3. Cookies and Similar Technologies

AgentXXI may use cookies and similar technologies on its website and application. These technologies may be used for:

• Website functionality
• Authentication
• Security
• Preferences
• Analytics
• Performance monitoring
• Advertising
• Understanding how users interact with AgentXXI

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

4. How We Use Information

We may use the information we collect to:

• Provide AgentXXI services
• Create and manage accounts
• Communicate with users
• Send newsletters
• Send product updates
• Announce new features
• Provide customer support
• Process subscriptions
• Process payments
• Maintain service security
• Prevent fraud and abuse
• Troubleshoot technical problems
• Improve AgentXXI
• Understand general product usage
• Comply with legal obligations
• Enforce our Terms and Conditions

We do not use property information to build a permanent property database for users.

5. AI-Powered Features

AgentXXI uses artificial intelligence and automated technologies to assist users in creating real estate marketing content. For example, AI may be used to generate:

• Captions
• Headlines
• Property marketing descriptions
• Promotional wording
• Other marketing content

Information entered by a user may be processed by AI technology to provide the requested functionality. AgentXXI does not intend to retain property information as a permanent user record after the requested processing has been completed.

AI-generated content may contain errors or inaccurate information. Users are responsible for reviewing all AI-generated content before downloading, publishing, printing or distributing it. Users should independently verify:

• Property prices
• Addresses
• Property features
• Measurements
• Availability
• Contact details
• Inspection information
• Other factual information

AgentXXI does not guarantee that AI-generated content will always be accurate, complete or suitable for a particular property, market or jurisdiction.

6. Third-Party AI and Technology Providers

AgentXXI uses third-party technology providers to provide certain features, including AI processing, hosting, infrastructure, analytics, payment processing and security. The main providers are:

• Supabase: account, authentication and database hosting
• RevenueCat: subscription management and purchase validation
• Google AdMob: advertising in the free version of the app
• Our AI processing provider, used to generate descriptions, captions and other marketing text from the details you enter

Where necessary, information may be processed by these providers to provide the requested service. We seek to use appropriate contractual and technical safeguards with relevant service providers. Third-party providers may have their own privacy policies and terms.

This list may change as the Service develops. Where a change materially affects how your personal information is processed, we will update this Privacy Policy.

7. Advertising and the Free Version

AgentXXI may offer a free version of the Service supported by advertising. Free users may be required to view an advertisement before accessing certain features or continuing to use particular functionality.

Advertising providers may process certain technical information, device information or advertising identifiers in accordance with their own policies and applicable law. Where required by applicable law, users will be provided with appropriate choices regarding personalised advertising and similar technologies.

AgentXXI may offer paid subscription plans that provide additional functionality and may provide an advertising-free or advertising-reduced experience, depending on the applicable plan.

8. Subscriptions and Payments

AgentXXI may offer monthly, annual or other subscription plans. Subscription information may be used to:

• Activate subscriptions
• Manage accounts
• Confirm payments
• Manage renewals
• Provide subscription features
• Process cancellations
• Provide billing support

Subscription prices, features and billing periods will be displayed before purchase.

9. Social Media Platforms

AgentXXI does not connect to, access, manage or publish content directly to users' social media accounts. AgentXXI does not require users to provide:

• Social media passwords
• Facebook login credentials
• Instagram login credentials
• LinkedIn login credentials
• TikTok login credentials
• Social media access tokens

AgentXXI does not collect social media account information from users as part of its content creation functionality.

Users create and download their marketing materials and may independently publish those materials on social media platforms or other channels. Once a user uploads downloaded material to another platform, that platform's privacy policy and terms apply to the user's activity on that platform.

10. Downloaded Files

AgentXXI may allow users to download marketing materials as supported image or PDF files. Once downloaded, the user is responsible for the storage, use, modification, publication and distribution of those files.

AgentXXI does not control how users subsequently use downloaded materials.

11. Information Sharing

We may share limited information with third-party service providers where reasonably necessary to operate AgentXXI. These providers may include:

• Hosting providers
• Cloud infrastructure providers
• AI technology providers
• Payment processors
• Email providers
• Analytics providers
• Advertising providers
• Security providers
• Customer support providers
• Professional advisers

We may also disclose information where required by law, legal process, court order or government authority.

AgentXXI does not sell users' property information. AgentXXI does not maintain a permanent database of users' property listings for commercial resale or distribution.

12. International Data Processing

AgentXXI may use service providers located in different countries. As a result, limited personal information such as names and email addresses, as well as technical information required to operate the Service, may be processed outside the country where you live.

Where applicable law requires safeguards for international data transfers, we will use appropriate legal, contractual or technical safeguards.

13. Data Retention

AgentXXI follows a data-minimisation approach.

Name and Email

We may retain your name and email address for as long as reasonably necessary to:

• Provide account-related services
• Send requested communications
• Send newsletters and product updates
• Manage subscriptions
• Provide customer support
• Comply with legal obligations

You may request deletion of your personal information, subject to applicable legal requirements.

Property Information

AgentXXI does not intend to permanently retain property information submitted for the purpose of creating marketing materials. Property information may be temporarily processed, cached or stored where technically necessary to provide, secure or maintain the Service.

Generated Marketing Materials

AgentXXI does not intend to permanently retain generated property marketing materials as part of a user's account. Users should download and retain any materials they wish to keep.

14. Data Security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, misuse, loss or disclosure. However, no online service can guarantee complete security.

Users are responsible for keeping their account credentials secure.

15. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information. These may include the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Request a copy of your information
• Object to certain processing
• Restrict certain processing
• Withdraw consent where applicable
• Opt out of marketing communications
• Exercise applicable advertising privacy choices

Additional rights may apply under laws in jurisdictions such as the European Economic Area, United Kingdom, Australia, California and other regions.

To make a privacy request, contact: support@agentxxi.com

We may need to verify your identity before processing certain requests.

16. Marketing Communications

If you provide your email address, AgentXXI may use it to send:

• Product updates
• Feature announcements
• Newsletters
• Service announcements
• Subscription communications
• Important account information

You may unsubscribe from promotional newsletters and marketing communications at any time. Each promotional email should provide an appropriate unsubscribe mechanism.

You cannot opt out of essential service communications necessary to operate your account or subscription.

17. Children's Privacy

AgentXXI is intended primarily for professional users and is not directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to AgentXXI, please contact us.

18. Third-Party Websites and Services

AgentXXI may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites or services.

Users should review the relevant third-party privacy policies before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through our website, application, email or another appropriate method.

The "Last Updated" date at the beginning of this Privacy Policy shows when it was most recently updated.

20. Contact Us

If you have questions about this Privacy Policy or AgentXXI's privacy practices, please contact us.

AgentXXI
Email: support@agentxxi.com
Website: agentxxi.com
Business Address: Ground Floor, 470 St Kilda Road, Melbourne Vic 3004, Australia

Last Updated: 21 August 2026